TourneyBit Privacy Policy
Last Updated:
This Privacy Policy describes how TourneyBit LLC ("we," "us," or "our") collects, uses, and shares information in connection with your use of our websites (including tourneybit.com and tourney.now) and services (collectively, the "Services").
1. Information We Collect
We collect information to provide and improve our Services. The types of information we collect depend on how you use our Services.
a. Information You Provide to Us
- Email Address: When you start a tournament, you have the option to provide your email address. For paid tournaments, providing an email address is required.
- Participant Names: We collect the names of participants to create brackets, display tournament progress, and show results.
- Feedback and Contact Information: We may collect your contact information and other details when you provide feedback through our product boards, book a demo, or contact us for sales inquiries.
b. Information from Third Parties
- Payment Information: For paid tournaments, we use Stripe as our payment processor. While we will pre-populate your email address on the Stripe checkout page, your full payment details are provided directly to Stripe.
- Feedback and Pre-Sales: We use third-party services like Productroad for product feedback, as well as Calendly and Fillout for customer and pre-sales information.
c. Automatically Collected Information
- Usage Data: We collect and aggregate anonymous usage statistics, such as the URLs visited and visit counts, to understand how our Services are used and to improve them.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Manage Services: We use participant names to run tournaments and provide related features. We use your email address to link tournaments to a future account, send tournament reports for paid events, and enable account-related features.
- To Communicate with You: We may use your email to send information about setting up your account. Our payment processor, Stripe, will use your email to send you receipts and other payment-related communications. If you provide information through our sales channels, we may use it to contact you for sales and marketing purposes.
- For Analytics and Improvement: We use aggregated email data to calculate the number of unique users and analyze service usage. Participant names may be used to provide participation statistics to the tournament organizer.
3. Information Sharing and Disclosure
Your information is shared in the following circumstances:
- With Service Providers: We share information with third-party service providers who help us operate our Services, including Stripe for payment processing, Productroad for feedback, Calendly for booking demos and sales-related meetings, and Fillout for customer information management. These providers have their own privacy policies governing how they use your data.
- Publicly via Tournament URLs: Tournament URLs are not private. Anyone with access to a tournament's administrative or read-only URL will be able to view or, in the case of an administrative URL, modify the tournament data, including participant names.
4. Data Security
We take reasonable measures to protect your information, though no security system is impenetrable. Please be aware that TourneyBit and tourney.now tournament URLs are only protected by URL-level privacy. You are responsible for keeping your tournament URLs confidential if you do not want others to access your tournament.
5. Children's Privacy
Our Services are not designed for or intentionally targeted at children under the age of 13. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.
6. Third-Party Services
This Privacy Policy does not apply to the practices of companies that we do not own or control.
- Use of our product feedback boards at feedback.tourneybit.com is subject to the Productroad Privacy Policy.
- Information provided to Fillout is subject to the Fillout Privacy Policy.
- Payments are processed by Stripe and are subject to the Stripe Privacy Policy.
- Use of Calendly for appointment booking is subject to the Calendly Privacy Policy.
7. Your Rights and Choices
You have certain rights regarding your personal data. If you have any questions, concerns, or requests related to your personal data within TourneyBit or tourney.now, you can contact us at the email address below.
8. Cookies
Our Service uses cookies from our third-party network service provider, Cloudflare, for performance, networking, and security purposes. You can find information about these cookies at https://developers.cloudflare.com/fundamentals/reference/policies-compliances/cloudflare-cookies/.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@tourneybit.com.